SAME DAY APPOINTMENTS (LESS THAN 12 HOURS) are subject to no show policy.
CANCELLATIONS WILL ONLY BE ACCEPTED VIA PHONE CALL OR TEXT MESSAGE. EMAIL CANCELLATIONS NOT ACCEPTED AT THIS TIME:
In order to ensure our clients secure their preferred time and service selected, we do require a credit card be entered our secured online system or via phone to schedule an appointment.
Please note that a credit card will be held on file to book all appointments. The credit card will NOT be charged unless appointment is not cancelled 24 hours prior to appointment or there is a no show. We understand that life is crazy and things happen but if we do not receive a courtesy 24 hours’ notice of cancellation, then you will be charged 100% of the value of the service booked to your credit card.
Same day appointments that have a no show will also be charged 100% of service value.
Time is money and without 24 hours’ notice we do not have time to re-book the appointment slot. Thank you for your understanding!